Save more lives with Telemedicine

Our next generation digital telemedicine solutions enhance the quality and efficacy of medical care, allowing the healthcare staff to refocus on its original job – caring for the patient.

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The 24/7 real-time service provides remote intensive care and clinical decision support by highly experienced intensivists.

Benchmarking will optimize delivered quality of intensive care as well as support economical results by offering detailed insights into ICU performance.

This software-as-a-service solution offers an externally hosted PDMS with full implementation, operation and administration by CDS.

TELEMEDICINE: key for digital healthcare transformation

There is increasing interest in telemedicine and telehealth, two terms that are often used synonymously to describe medical or health-related services that operate via telecommunication. These services can support healthcare providers in hospital, outpatient, and emergency systems, but can also be used in direct communication with patients via smartphone applications (apps). Telemedicine is widely used already in radiology (tele-radiology), pharmacy (tele-pharmacy), and other areas. Service varies not only according to the healthcare setting or specialty, but also according to the technological capabilities of the system; for example, some services allow bidirectional audio-video communication, while others depend simply on exchange of text.

The main advantage of telemedicine is the remote provision of service in real-time. This removes limitations of distance and local resources in order to enable widespread delivery of high-level medical care.

In times of increasing shortage of medical experts in all fields and growing demands on healthcare systems, telemedicine is and will be very useful to address issues of provider burnout and insufficient patient capacity. The possible range of telemedicine services is broad, encompassing varied functions such as exchange of patient data for a second opinion, and real-time audio-video communication between a telemedicine center and the bedside health care team. Worldwide, continually available (24/7) service can be provided. Of course, successful telemedicine relies on the presence of a capable local health care provider with patient responsibility; such a service should not replace or compete with direct care but should serve as a support to enable improved outcomes, shorter lengths of hospitalization, and greater staff satisfaction.

As many providers offer telemedicine in different contexts and capacities, clarification of this term is necessary. Telemedicine can vary according to its range of monitoring and grade of intervention. A data transfer for a second opinion concerning an ECG result differs from an audio-video system that allows the patient care team to conduct regular rounds with remote experts. Germany recently opened the market for general practitioners to offer video consultations billable to patients’ health insurance. However, modern telemedicine can provide much more, including the remote, continuous connection of medical competence centers with hospitals to deliver high quality care as partner and supporter to the bedside team. Even in the ICU setting, members of the bedside team cannot watch patients nonstop and are prone to developing alarm fatigue. Added to the high administrative burden of delivering medical care, these challenges can hamper the performance of the team. This is the key competence of high-quality, clinical surveillance using telemedicine; it cares for the patient at all times without any distraction or fatigue, and enables easy administrative organization.

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